Your privacy is important
Your privacy is important to Tree Surgeon & Forestry Insurance Services and we are committed to respecting and protecting your privacy and your personal information.
Protecting customer information
Tree Surgeon & Forestry Insurance Services have always made it a priority to protect your personal and privileged information. We do not sell or trade your information or your personal data to other companies.
We have implemented security policies, rules and technical measures to protect your personal data from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss.
All employees and data processors who have access to the data will respect the confidentiality of that data.
If you contact us by email you should be aware that such emails are not secure unless they have been encrypted. We cannot accept any responsibility for the unauthorised access to your data that is beyond our control.
Linked websites and information security
Information we collect
We collect information in the following ways:
Active collection: information you provide to us. We collect and use your personal information to provide a quotation and arrange and administer your insurance product. For example your name, age and address. This information may also include your medical history and conditions. We will only use this information to provide you with the service that you signed up for.
Passive collection: information which is automatically collected whilst navigating through and interacting with the content on our site as well as information on your device or computer (such as cookies). The sole purpose of passively collecting your information is to improve your experience when using our websites and services.
Third Party Services: Tree Surgeon & Forestry Insurance Services uses a variety of services hosted by third parties such as Google Analytics, Google Tag Manager, YouTube, Facebook and Mailchimp. These services may collect information sent by your browser as part of a web page request, such as cookies or your IP request. For information on how these third parties collect and use your information, please refer to their Privacy Policies. By using Tree Surgeon & Forestry Insurance Services you consent to the processing of data by these third parties in accordance with their Privacy Policies.
Information we share
Your information will be shared with the insurers, underwriters and other companies for the purpose of arranging and administering your insurance. Your information may be disclosed to regulatory bodies for monitoring or enforcing insurance rules and regulations. When your insurance is due to expire we will contact you by telephone, letter and/or email to remind you to renew the policy.
You consent to us adding you to our marketing list so we can send you details of special offers and new product information from us and our associated companies. If your enquiry that does not result in new business or your insurance lapses then we will maintain your details for marketing purposes.
We always provide you with the means to opt-out of receiving this material.
You have the right to receive a readable copy of the personal data which we keep about you. We will provide the information at a charge of £10. You may challenge the data that we hold and where appropriate request to have the data amended or updated. We will take reasonable steps to verify your identification before providing any personal information to you.
Cookies are small, harmless, helpful files which are stored on your computer in order to gather information or to aid the functionally of a website. Cookies are extremely common and are used by almost every website you visit.